How much difference can a 'Show & Tell' make in our daily lives? A lot...as I learned when I was buying a car.
It was the summer of 2019...a defining year in our history with changing cars...We had had enough of our SUV and wanted to upgrade to a more luxurious car. After having test driven a dozen cars, we finally zeroed in on a crossover which had a mega, panoramic sun roof and amazing features 😎. However, there was one aspect which bothered us - the available colors. The choice was a dull, lackluster set of color options 😞
"Why can't this car come with the nice 'Marina' blue?", I asked the salesman. I did not really expect an answer and was venting out my disappointment; however, he actually took my request to the manufacturer. As luck would have it, we found out that one of our distant relatives was a Leader in the Marketing group. Our conversation with her reinforced our hope to get a blue car...in 3-4 weeks.
We were all excited and eagerly waiting for a wonderful car in a bright, breezy blue color, called 'Marina Blue'. However, destiny, aka the Marketing team, had something else in store....they had decided on 'Moonlight Blue'. We felt as blind as a bat, not knowing what this color was 😡. Our expectation turned to frustration, our feelings were like those of a raging bull. We decided to cancel the booking.
That was the moment, when...Pop! Came a WhatsApp message with a visual showing a photo of the Moonlight Blue car. We opened the message with mixed feelings.
The picture of the car that unfolded was ...beautiful! Our anger turned to admiration in that instant. A simple 'Show & Tell' turned around our decision.
Today, as we eagerly wait for our dream car, we remain loyal customers....a Show & Tell made all the difference!!!
